Privacy Policy

At Silver Pearl, your privacy is our utmost priority. We are dedicated to protecting your personal information and ensuring your shopping experience is secure and enjoyable. This Privacy Policy outlines how we collect, use, and protect the information you share with us.

1. Information We Collect
We may collect the following types of information:

Personal Information: Name, contact number, email address, shipping, and billing addresses.
Order Information: Purchase history and product preferences.

2. How We Use Your Information
The information collected is used to:

Process and deliver your orders.
Provide customer support and resolve inquiries.
Send updates, promotional offers, and personalized recommendations (with your consent).
Improve website functionality and user experience.
Comply with legal obligations.

3. Sharing Your Information
We respect your privacy and do not sell your personal information.

Service Providers: Payment processors, delivery partners, and marketing tools that assist in our operations. eg-Razorpay
Legal Authorities: When required by law or to protect our rights.

4. Security of Your Information
We implement robust security measures to protect your data

Secure servers and encryption for sensitive data.
Restricted access to personal information.
Regular audits and updates to maintain data security.

5. Your Rights
As a valued customer, you have the following rights:

Access or update your personal information.
Request deletion of your data (subject to legal and operational obligations).
Opt-out of marketing emails by clicking the “unsubscribe” link in any promotional email.

6. Cookies

We use cookies to enhance your experience, analyze site performance, and personalize your interactions. You can manage your cookie preferences in your browser settings.

7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

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