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Home » Terms and Conditions

Terms & Conditions

Welcome to Silver Pearl By accessing or using our website, services, or purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. General

  1. These Terms and Conditions apply to all orders placed on www.silverpearl.in or through any other official sales channel of Silver Pearl.
  2.  By using our website or purchasing our products, you confirm that you are at least 18 years old or have parental/guardian consent.
  3.  We reserve the right to update or modify these terms at any time without prior notice.

2. Products

  1. Product Descriptions:
    We strive to ensure that product descriptions, images, and pricing are accurate. However, slight variations in color, size, or design may occur due to photographic or technical limitations.
  2. Material Authenticity:
    All our silver jewelry is crafted with authentic sterling silver and comes with a certificate of authenticity, where applicable.

3. Pricing and Payments

  1. Currency:
    All prices are listed in [Currency, e.g., INR] and are inclusive/exclusive of applicable taxes.
  2.  Payment Methods:
    We accept payments through Credit/Debit Cards, UPI, Net Banking, PayPal, etc..
  3. Price Changes:
    Prices are subject to change without prior notice, but confirmed orders will not be affected.

4.Orders and Cancellations

  1. Order Confirmation:
    You will receive a confirmation email after placing an order. If you do not receive this email, please contact us.
  2. Order Cancellation by Customer:
    Orders can be canceled within 24 hours of placement. Beyond this timeframe, cancellations may not be accepted.

5. Shipping and Delivery

  1. Refer to our [Shipping Policy] for detailed information on delivery timelines, charges, and tracking.
  2. Delays caused by third-party courier services or external circumstances are beyond our control.

6.Returns and Refunds

  1. Refer to our [Refund Policy] for details on eligibility, process, and timelines for returns or refunds.

7. Warranty and Repairs

  1. Our products are warranted against manufacturing defects for 12 months from the date of purchase.
  2. Lifetime warranty for AAA+ Graded Stones used in Product.
  3. Warranty does not cover normal wear and tear, accidental damage, or improper use.

8. Intellectual Property

  1. All content on our website, including images, designs, logos, and text, is the intellectual property of Silver Pearl.
  2. Unauthorized use, reproduction, or distribution of our intellectual property is prohibited.

9. Privacy Policy

  1. We are committed to protecting your privacy. Refer to our Silver Pearl for details on data collection, storage, and use.

10. Liability Limitations

  1. Silver Pearl shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
  2. Our total liability is limited to the value of the product purchased.

11. Governing Law

  1. These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
  2. Any disputes shall be subject to the exclusive jurisdiction of the courts in Maharastra India

12.Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: inquiry@silverpearl.in
Phone: +91 7506178055

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